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Customer Portal & Onboarding

Your clients see your brand, your colours and your domain, not ours. They complete onboarding through a guided, step-by-step portal that makes submitting details, uploading documents, adding co-borrowers and searching for a property effortless. Passwordless magic-link access means no forgotten passwords and no reset flows, just a single secure link.

Key Features

White-label branding

Your logo, colours, theme and custom domain. Clients never see Lend1.

Magic-link access

Secure passwordless sign-in by email, with no passwords to forget.

Guided step-by-step flow

Progress tracking and conditional logic guide clients through each stage.

Co-borrower support

Collect separate details for joint applicants in the same flow.

Invite by email or SMS

Send onboarding invites with a configurable expiry, default 14 days.

Resume anywhere

Clients return to an incomplete application with a resume code.

Auto-populated records

Submitted details flow straight into the deal and contact records.

Real-time progress

Watch each client's completion percentage and outstanding actions.
Customer Portal & Onboarding in the Lend1 platform

One link is all it takes

Send a single link by email or SMS. Your client clicks it and lands on a branded portal with everything laid out: personal details, document uploads, property search, co-borrower details and more. You see their progress in real time and know exactly what is still outstanding.

  • One link by email or SMS to start onboarding
  • Guided flow with progress tracking
  • Co-borrower details collected separately
  • Resume codes for incomplete applications
  • Live visibility of every client's progress
Customer Portal & Onboarding in the Lend1 platform

Your brand, front and centre

Your clients get a professional, branded experience from the first link they open. Behind the scenes AI collects details, reads documents and chases follow-ups, so onboarding moves without you having to manage every step.

  • Custom branding with logo, colours and domain
  • Magic-link access, no passwords needed
  • Mobile responsive on any device
  • Automatic portal access when a contact has an email

Ready to streamline your brokerage?

Automate your back office, onboard clients through a branded portal, and let AI handle the document work. Spend your time on the conversations that win deals.

  • Easy Onboarding

  • Cancel Anytime

  • Australian Built

  • Setup in Minutes